Reference

Privacy Policy For Your hotel77 Account

hotel77 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account clarityWallet data contextCookie choicesContact route

Browse the lobby Read FAQ

How Privacy Policy Covers Wallet Activity

hotel77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers information connected with your account, including your contact details, sign-in events, device signals, support messages and payment references. When you choose DANA, OVO, GoPay or QRIS, we may receive the transaction status or reference needed to match a deposit or investigate a

1
receipt; we do not need your wallet password to provide that support. Bank transfer and virtual account records may also be retained for reconciliation and account protection. We use access logs to detect unusual sign-ins, keep the lobby available to the right account, and respond to
2
requests about your data. Any eligibility or access question depends on local law, and we apply this policy where local law permits. The policy applies to hotel77 account activity rather than unrelated services operated by another company.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Get Clear Answers About Your Records

A privacy question should not leave you guessing about the next account step. Contact us through the support route shown in your hotel77 account when you need to ask about stored details, a wallet reference, a sign-in record or a correction request. Include the email or phone connected to your account, but do not send a wallet password or full payment credential. We can then match the request safely and explain what action is available.

Team online

Account request

Ask us to check the personal details connected with your account. We may ask for a clear account step, such as confirming the phone or email already attached, before discussing records or making a correction.

Wallet question

If DANA, OVO, GoPay or QRIS shows an unclear status, send the payment reference and time shown in your receipt. We use that narrow detail to trace the account event without asking for your wallet password.

Sign-in concern

Tell us when a device or sign-in record looks unfamiliar. We can help secure the account path, confirm the contact detail on file, and explain which access records relate to your request.

DATA CARE DETAILS

What We Do With Account Data

We keep this policy practical: collect only what helps operate an account, connect a payment reference, protect sign-in access or answer your request.

Account details

We may store the name, phone number, email and verification details you submit during account creation.

Device signals

When you sign in on mobile or desktop, technical signals can record the browser, device type, session time and network…

Cookies

Cookies can remember sign-in preferences, language choices and consent settings.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create references such as status, amount context and time.

Retention

We retain records only for the period needed for account operation, payment reconciliation, security checks, dispute handling or a legal…

Your request

You can contact us to ask for access, correction or a privacy clarification.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions you are most likely to have before opening hotel77 access. They explain why we need contact details, how wallet references are used, what your phone browser may share, and how to ask for a change. If your situation involves eligibility or regional access, that question depends on local law, so contact us through the account support route for a case-specific response.

It covers account details, sign-in and device records, cookies, support messages, payment references and related security handling. It explains why we use each category, how long records may remain, and how you can ask for access or correction where local law permits.

Your phone or email identifies the account path, supports clear phone verification before access, and gives us a safe way to answer a privacy request. We may use it to confirm that the person asking about records controls the account contact.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay and QRIS. We may use a receipt reference and transaction time to match activity, but you should never send a wallet password or full credential.

A mobile or desktop session can provide browser type, device category, session time and network details. We use these signals for sign-in protection and account support, not as a replacement for the contact details you submit during account creation.

Send a request through the support route connected with your account and state whether you want access, correction or clarification. Include your account email or phone, then complete any identity check we request before records are shared or changed.

We keep records for the period needed to operate the account, reconcile DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, handle disputes, protect access or meet a legal duty. We then remove or de-identify them when appropriate.

You can ask about deletion through the account support route. We assess the request against current obligations, unresolved payment reconciliation, security needs and local law. Where local law permits, we remove or de-identify information that no longer needs to be retained.

Privacy Policy For Your hotel77 Account

Get Clear Answers About Your Records

Account request

Wallet question

Sign-in concern

What We Do With Account Data

Account details

Device signals

Cookies

Payment references

Retention

Your request

Privacy Policy Answers For Indonesia

01 What does the hotel77 Privacy Policy cover?

02 Why does hotel77 need my phone or email?

03 Does Privacy Policy cover DANA, OVO, GoPay and QRIS?

04 What device data can hotel77 see when I sign in?

05 How do I request a copy or correction of my data?

06 How long does hotel77 keep payment and account records?

07 Can I ask hotel77 to delete my information?

Related Pages